Thank you for choosing to shop with us. Please read our Payment Policy carefully to understand the terms and conditions that apply to transactions made on our website. If you still have some questions, do not hesitate to email our customer service team, Our team is happy to help you further. Via the Contact Us page, you can get in touch with us.
Accepted Payment Methods
We currently accept the following payment methods:
- American Express (AMEX)
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Mastercard
- Visa
- PayPal
- Apple Pay
- Google Pay
Payment Security
Your payment security is our top priority. We use industry-standard encryption technologies, including Secure Socket Layer (SSL), to ensure that your personal and financial information is fully protected during the transaction process.
Payment Processing
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Payments are processed at the time of purchase.
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Once your payment is successfully processed, you will receive a confirmation email with your order details.
Currency
All transactions are processed in U.S. dollars (USD).
Failed Transactions
If your payment fails or is declined by your payment provider:
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Please verify that your card details or Apple Pay account information are correct.
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Contact your bank or payment provider for more details.
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If the issue persists, feel free to contact our support team for assistance.
Contact Details
Shop name: By Ellison
Company name (Seller): Onvid
Address: Meester van Ierselstraat 24, 5247 WP, Rosmalen, Netherlands
Company number: 92235662
VAT number: NL004944668B12
Mail: support@byellison.com
Phone number: +1 917-332-1811
Contact form: Click here
Customer support opening hours:
Monday to Sunday, 9:00 AM - 7:00 PM (PST) (6:00 PM - 4:00 AM CET)
Our goal is to respond within 24 hours.