Last updated: April 4, 2026
This Payment Policy explains how payments are accepted and processed on https://www.byellison.com and forms part of our Terms of Service.
Accepted Payment Methods
We accept the following payment methods:
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
- PayPal
- Shop Pay
Available options may vary and will be shown at checkout.
Pricing & Currency
All prices are displayed and charged in United States Dollars (USD). Prices, discounts, and promotions may change without notice.
Payment Security
All transactions are encrypted with SSL technology. We do not store full card numbers, CVV/CVC codes, or magnetic stripe data on our servers. Card payments are processed in a manner intended to support PCI DSS compliance.
Payment Authorization
When you place an order, you authorize us to charge your selected payment method for the total shown at checkout. Your order is not accepted until we confirm acceptance via an order confirmation email.
Failed or Declined Transactions
If your payment is declined, please verify your card details and contact your bank. If the issue persists, reach out to us at support@byellison.com.
Chargebacks & Disputes
If you believe a charge is incorrect, please contact us first at support@byellison.com so we can resolve it promptly before initiating a chargeback.
Refunds
Approved refunds are issued to the original payment method within 10 business days of receiving and approving your return. See our Refund Policy for full details.
Billing Descriptor
Your card statement may show a descriptor referencing "BY ELLISON" or a similar reference to our store.
Contact Details
Address: Meester van Ierselstraat 24, 5247 WP, Rosmalen, Netherlands
Email: support@byellison.com
Phone: +31 6 12647779
Contact form: Click here
Customer support opening hours: Monday to Friday, 9:00 AM - 5:00 PM (PT, Pacific Time)
Our goal is to respond within 24 hours.